[ { "role": "GM Digital | Program Director Digital Transformation", "company": "Bendigo & Adelaide Bank", "endYear": "2024", "endMonth": "10", "location": "Melbourne", "startYear": "2022", "startMonth": "12", "description": "\tIntegration, and embedment of Up Bank into the broader BEN organisation, and demonstration of how a Fintech mindset, and culture can be leveraged across the enterprise.\n\tBuild & execute on an enterprise-wide digital strategy on the back of the acquisition of Up Bank in latter period of 2021. Mandate included, new operating model for enterprise, new integrated ways of working between, the traditional bank, and that of a Fintech, being Up Bank. \n\tExecution of digital banking roadmap for consumer customers, via creation of new BEN digital team, and squad/s.\n" }, { "role": "General Manager, Retail Bank | Program Director - Network Productivity", "company": "Bendigo & Adelaide Bank", "endYear": "2021", "endMonth": "12", "location": "Bendigo & Melbourne", "startYear": "2020", "startMonth": "4", "description": "Lead productivity transformation of Retail Banking.\tReduction in CTI from 45% to 36% over past 3-year period. Maintained YoY profit growth of 5% as baseline. \n\tExecution of Mobile Banking Strategy. Implementation of new sale force of 90 Bankers national and have now become our priority growth channel for mortgage origination\n" }, { "role": "GM, Retail Bank", "company": "Bendigo & Adelaide Bank", "endYear": "2021", "endMonth": "12", "location": "National network", "startYear": "2017", "startMonth": "4", "description": "\tLead and manage BEN’s Retail Bank, including national brand, and Community banking franchise. \n\tAccountabilities consisted of 1.5m+ customers, 3.5k+ employees, 150+ middle to senior level managers, and over 2k Community Bank directors, who all work in a network of over 500 branch, and agency sites across Australia.\n\tFinancial accountability of $24b balance sheet, and profit contribution of circa $450m annually.\n" }, { "role": "Head of General Insurance", "company": "Bendigo & Adelaide Bank", "endYear": "2017", "endMonth": "4", "location": "", "startYear": "2015", "startMonth": "2", "description": "Turnaround strategy for GI businesses with group. Established digital strategy and reshaped end to end business model." } ]