[ { "role": "Director", "company": "Parallaxx Limited", "endYear": "", "endMonth": "", "location": "Hybrid", "startYear": "2023", "startMonth": "1", "currentRole": true, "description": "Appointed as Director and Board Chair following a 9-month term as Board Advisor, during which I provided strategic guidance and helped lay the groundwork for board maturity and organisational transformation. As Chair, I led the board through a critical governance transition, supporting long-term growth and purpose alignment.\nKey Achievements:\n•\tSuccessfully led a complete board restructure, enhancing capability, accountability, and strategic alignment.\n•\tEmbedded mature governance practices that improved decision-making, risk management, and board culture.\n•\tPositioned Parallaxx for future innovation and growth through strengthened board composition and oversight." }, { "role": "Chief Transformation Officer (fractional)", "company": "Parallaxx Limited", "endYear": "2024", "endMonth": "12", "location": "Auckland, New Zealand ", "startYear": "2023", "startMonth": "3", "currentRole": false, "description": "Parallaxx is New Zealand’s leading professional services firm in temporary traffic management planning. Operating for over 12 years, the company designs systems, solutions, and training to manage operational risk without waste or excess. Parallaxx employs approximately 85 staff across New Zealand and the Philippines, delivering high-impact services to government and infrastructure clients.\nAppointed to lead a business-critical transformation of Parallaxx’s fragmented technology infrastructure across New Zealand and the Philippines. I led the end-to-end delivery of a new SaaS-based workflow management platform, guiding co-design with non-technical users and championing internal capability uplift to reduce technical debt, mitigate operational risk, and establish a secure, scalable foundation for future innovation.\nKey Achievements:\n•\tDelivered project on time and within budget (approx. investment NZD 400,000).\n•\tReduced system maintenance and licensing costs by 28%.\n•\tImproved team productivity by 13% through streamlined workflows and better data access.\n•\tUncovered and developed emerging internal leaders, including a non-technical product owner and mid-level change champions.\n•\tShifted organisational culture from hierarchical and reactive to collaborative, solutions-focused, and tech-enabled.\n•\tPositioned the organisation for scalable growth and operational resilience through future-ready systems and empowered teams.\n" }, { "role": "Board Advisor", "company": "New Zealand Institute of Education", "endYear": "2024", "endMonth": "9", "location": "Auckland, New Zealand", "startYear": "2020", "startMonth": "2", "currentRole": false, "description": "New Zealand Institute of Education (NZIE) is a private tertiary education provider (similar to a TAFE in Australia) offering NZQA-accredited qualifications in Business Management, Digital Marketing, ICT, English Language, and Hospitality. With campuses across Auckland and a presence in India, NZIE serves both local and international students within a highly regulated environment.\nAppointed to support the CEO and executive team during a period of significant disruption driven by the COVID-19 pandemic. Provided strategic advice during NZIE’s transition from a primarily in-person delivery model to fully online, while navigating major revenue loss due to border closure, workforce pressures, and the need to rapidly implement remote infrastructure.\nKey Contributions:\n•\tAdvised on business continuity and scenario planning when border closures halted international student revenue.\n•\tProvided strategic input during key planning cycles, aligning executive focus with rapidly shifting operational realities.\n•\tSupported the CEO in navigating urgent financial, workforce, and staff and students wellbeing challenges, including sudden remote work transitions and staff safety.\n•\tContributed to strategic decisions regarding technology platform selection and implementation for online delivery.\n•\tHelped maintain organisational stability and future positioning through rapid and adaptive strategy." }, { "role": "Executive Coach", "company": "Genratec", "endYear": "2021", "endMonth": "6", "location": "Auckland, New Zealand ", "startYear": "2014", "startMonth": "6", "currentRole": false, "description": "Genratec® is a global leader in generative coaching and leadership development, delivering transformational programmes to executives, founders, and entrepreneurs across New Zealand, Australia, and the USA. \n\nI established and ran a successful full-time coaching practice under the Genratec MasterLiving Associate Programme, a rigorous, 250+ hour training pathway grounded in the application of generative change, behavioural science, and interpersonal mastery. \n\nKey Achievements\n•\tBuilt a successful independent coaching business, consistently exceeding client retention benchmarks (82% vs. 48% programme average).\n•\tAccredited as a Genratec Associate after completing the required training and achieving the summative and formative assessments and case study presentations. \n•\tCoached senior leaders through complex transitions including executive role changes, organisational restructures, and personal reinvention.\n•\tContributed to the expansion of Genratec’s reputation through consistent client outcomes, relationship-building, and ethical coaching practice." }, { "role": "Head of People & Operations", "company": "New Zealand Institute of Education", "endYear": "2016", "endMonth": "10", "location": "Auckland, New Zealand ", "startYear": "2011", "startMonth": "12", "currentRole": false, "description": "I led NZIE through a high-growth period by driving organisational transformation, building internal capability, and expanding into international markets. Oversaw people, operations, finance, marketing, campuses, and technology functions, positioning the organisation for sustainable scalable growth. \n\nKey Achievements:\n•\tLifted organisational revenue by 31% over five years (from $2.6M to $4.2M).\n•\tScaled ICT training school revenue from $50K to $800K, enrolling 500 students and employing 20+ staff.\n•\tGenerated over $2M in revenue in two years from India whilst reducing acquisition costs.\n•\tDelivered complex cultural transformation, improving engagement, accountability, and performance through leadership development and internal progression pathways.\n•\tPositioned NZIE as a finalist in the Westpac Business Awards – Excellence in International Trade category.\n•\tRecruited, restructured, and upskilled cross-functional teams to support growth while embedding a high-performance, psychologically safe culture." } ]