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August 11, 2025
Benjamin
Kendall
he/him/his
Internal/Change Communications Partner
Queensland
Brand statement
Career Journey
Career Story
For over 20 years I've partnered with a diverse range of organisations in Australia and the UK to turn complex ideas into clear, straightforward communication. Regardless of team size, communication should respect people's time and intelligence. From Australia's east coast to London I've delivered clear, meaningful messages that get to the point and make the next steps obvious. I know that amazing things happen when your team, customers, and stakeholders understand what you're saying the first time they encounter it.
Career Highlight
Career Goal
Experience
Experience 1
Experience 2
Experience 3
[{"role":"Founder & Director","company":"Coherence Comms","endYear":"","endMonth":"","location":"Sunshine Coast","startYear":"2025","startMonth":"1","currentRole":true,"description":"<p>As a fractional communications specialist for Coherence Comms, I work with organisations as their senior communications leader, providing a flexible solution that requires no full-time commitment.</p>"}, {"role":"Employee Communications Partner","company":"The Lottery Corporation","endYear":"2025","endMonth":"1","location":"Brisbane","startYear":"2022","startMonth":"6","currentRole":false,"description":"<p>Led employee communications for The Lottery Corporation's Technology and Finance divisions, crafting and delivering strategic messaging and ensuring alignment with organisational goals.</p>"}, {"role":"Change Communication Lead - Separation","company":"The Lottery Corporation","endYear":"2024","endMonth":"11","location":"Brisbane","startYear":"2022","startMonth":"10","currentRole":false,"description":"<p>Change communications lead for the Separation Program, a complex multi-year program that delivered the separation of technology, data, contracts, systems and people from Tabcorp to The Lottery Corporation. Achievements include managing communications for 1,000+ team members.</p>"}, {"role":"Transformation Communications Lead - ERP","company":"The Lottery Corporation","endYear":"2024","endMonth":"2","location":"Brisbane","startYear":"2023","startMonth":"3","currentRole":false,"description":"<p>Delivered the change communications for the Oracle transformation project, transitioning The Lottery Corporation's ERP system to Oracle Fusion.</p>"}, {"role":"Employee Communications Partner - Technology","company":"Tabcorp","endYear":"2022","endMonth":"5","location":"Brisbane","startYear":"2021","startMonth":"3","currentRole":false,"description":"<p>Developed and delivered the employee communications strategy for the Chief Information Officer, leaders, and 1,100 Tabcorp Technology division members.</p>"}, {"role":"Strategic Engagement and Communication Manager","company":"Queensland University of Technology","endYear":"2020","endMonth":"12","location":"Brisbane","startYear":"2019","startMonth":"4","currentRole":false,"description":"<p>Led the Strategic Engagement and Communication team of five, responsible for university-wide HSE communications and strategic engagement initiatives.</p>"}, {"role":"Senior Communications Manager","company":"Queensland University of Technology","endYear":"2019","endMonth":"4","location":"Brisbane","startYear":"2017","startMonth":"10","currentRole":false,"description":"<p>Led HSE communication delivery, including designing digital assets and enhancing senior leadership engagement.</p>"}, {"role":"Internal Communications Manager","company":"Deloitte UK","endYear":"2017","endMonth":"10","location":"London, UK","startYear":"2016","startMonth":"1","currentRole":false,"description":"<p>Led internal communications for Quality, Risk and Security across 17,000+ UK employees and managed critical incident communications.</p>"}, {"role":"Communications Manager","company":"Queensland University of Technology","endYear":"2016","endMonth":"1","location":"Brisbane","startYear":"2014","startMonth":"8","currentRole":false,"description":"<p>Managed communications for various university initiatives and projects, enhancing internal communication strategies.</p>"}, {"role":"Global Employee Engagement Manager","company":"BAE Systems Applied Intelligence","endYear":"2014","endMonth":"6","location":"London, UK","startYear":"2013","startMonth":"6","currentRole":false,"description":"<p>Managed global employee engagement strategies and initiatives.</p>"}, {"role":"Principal Communications Manager","company":"Arrow Energy","endYear":"2013","endMonth":"4","location":"Brisbane","startYear":"2012","startMonth":"2","currentRole":false,"description":"<p>Led communications strategy for various energy projects and initiatives.</p>"}, {"role":"Freelance Communications & Marketing Consultant","company":"Self-Employed","endYear":"2012","endMonth":"1","location":"Sunshine Coast","startYear":"2010","startMonth":"1","currentRole":false,"description":"<p>Provided freelance communications and marketing consultancy services to a range of clients.</p>"}, {"role":"Communications Manager","company":"Indigenous Business Australia","endYear":"2009","endMonth":"12","location":"Sydney and Canberra","startYear":"2007","startMonth":"1","currentRole":false,"description":"<p>Managed communications for Indigenous Business Australia, focusing on key communication strategies and initiatives.</p>"}, {"role":"Marketing Communications Specialist","company":"London Borough of Tower Hamlets","endYear":"2006","endMonth":"12","location":"London, UK","startYear":"2006","startMonth":"4","currentRole":false,"description":"<p>Specialized in marketing communications for the London Borough of Tower Hamlets.</p>"}, {"role":"Change Communications โ€“ Transformation Program","company":"UK Government","endYear":"2006","endMonth":"4","location":"London, UK","startYear":"2005","startMonth":"5","currentRole":false,"description":"<p>Managed transformation program communications for the UK Government, focusing on change management strategies.</p>"}]
Career & Personal Growth
My career goal is...
I was a champion for simplicity and Plain English. That I made a positive difference for employees in how they access, understand and act on the information in their organisations.
My personal goal is...
Vision of Success
What success looks like to me..
In five years time, I want to be...
Pursuits
What I want to make or do...
I want to take on more...
Red Flags & Focus Areas
Stop me if I ever...
I want to take on less..
Contact Information
Phone
0426823217
Email
benjamin@coherencecomms.au
LinkedIn Profile
CV
Work Preference
Prefered Working Location
Sunshine Coast, Brisbane
Work Preference
WIP
Expertise & Skills
Primary Expertise
Marketing
Secondary Expertise
Project - Program - Product Delivery
Seniority Level
15 - 20 years
Key Skill
Canva,Collaboration,Communication,Conceptual thinking,Creative thinking,Critical thinking,Dependability,Effective presentation,Empathy,Experimenting,Innovation,Inquiring,Leadership,Marketing,Problem solving,Responsiveness,Storytelling,Strategy,Training,Written communication
Impact
What type of impact are you interested in making?
Impact By Numbers
Flair
Beyond the Bio
Fun fact 1
Fun fact 2
Fun fact 3
Learning
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