[ { "role": "Managing Director (founder)", "company": "YKE Consulting", "endYear": "", "endMonth": "", "location": "Perth, Western Australia", "startYear": "2024", "startMonth": "10", "currentRole": true, "description": "As the founder of YKE Consulting, I lead our work to build clarity, results and experiences for organisations and customers to thrive. \n\nI bring a unique blend of management consulting and human-centred design to create focused strategies that align with organisational capabilities and stakeholder needs, delivering solutions that balance business objectives with people experiences. \n\nTo ensure we bring the right skills for quality delivery, we're supported by a network of trusted professionals who share our passion for creating lasting impact for clients and communities." }, { "role": "Project Manager, EMR Experience Design (contract)", "company": "Department of Health WA", "endYear": "2024", "endMonth": "9", "location": "Perth, Western Australia", "startYear": "2024", "startMonth": " 7", "currentRole": false, "description": "I was contracted to support the critical planning phase for a healthcare initiative, where I incorporated a people-centric approach across multiple projects and teams. I established repeatable workshop standards that built trust throughout the program and facilitated crucial alignment on clinical, data and technology scope. Working collaboratively across multiple streams, I successfully aligned and sequenced strategic planning elements to improve efficiencies and enhance collaboration at strategic points in time. I created comprehensive visual storytelling materials that supported consistent communications and change management activities. *Client feedback highlighted my approachability, unique perspective, gap identification, execution skills, culture-building capabilities, and ability to establish clear planning direction. My contributions were summarised by one stakeholder as: \"We are planned and know what we're doing.\"" }, { "role": "Career Transition", "company": "N/A", "endYear": "2024", "endMonth": " 7", "location": "Perth, Western Australia", "startYear": "2024", "startMonth": "5", "currentRole": false, "description": "Enjoyed long service leave and explored new opportunities, post the the dissolution of the Perth (Digital) Consulting team." }, { "role": "Director, Customer Strategy & Design", "company": "Deloitte Consulting (Digital)", "endYear": "2024", "endMonth": "4", "location": "Perth, Western Australia", "startYear": "2011", "startMonth": "10", "currentRole": false, "description": "Advanced from Senior Consultant to Director over a 12.7-year tenure, transitioning from Human Capital to Digital (Customer & Marketing). I was Instrumental in scaling Deloitte Digital Perth from 11 to 26 team members. My leadership approach drove high engagement and retention through effective coaching and culture-building. Trusted client advisory relationships were developed and received consistently positive feedback. Managed end-to-end project lifecycles while maintaining budget discipline and market awareness. Key accomplishments include developing customer strategies in complex environments, designing operating models and service blueprints (including for vulnerable populations), and leading experience-driven transformations. Early career highlights: established digital innovation teams implementing Agile and Design Thinking, defined boundaries between operational and IT functions, and led organisational change for global HR and IT transformations. Experience spans 4 industries (Energy & Resources, Healthcare, Public Sector, Utilities) with additional internal roles as Super Coach and Perth Culture Lead." }, { "role": "Human Resource Business Partner", "company": "HBOS Australia / Bankwest", "endYear": "2011", "endMonth": "10", "location": "Perth, Western Australia", "startYear": "2007", "startMonth": "5", "currentRole": false, "description": "Collaborated with Senior Leadership to develop and implement strategic workforce initiatives that directly enhanced business performance. Led organisational transformation efforts and redesigned operating models during the Global Financial Crisis. Includes the period where HBOSA (Lloyds) sold off Bankwest to CBA. \n" } ]